Support

Get help with Still Up

Use this page for support requests, bug reports, billing questions, and product feedback. Signed-in users get workspace-linked cases in the dashboard.

Open a support request

Requests are stored in the admin support queue for follow-up.

What support covers

Keep the first version lightweight and useful for a small team.

Setup help

Monitors, heartbeat URLs, status pages, custom domains, and alerts.

Bug reports

Unexpected app behavior, broken flows, missing data, and confusing states.

Billing questions

Plan questions now, invoices and portal requests once billing is connected.

Feature feedback

Workflow friction and requests that should become product work.